Three trends to achieve customer centricity in 2023

Semangat Membara

Capgemini’s 2023 Property and Casualty Top Trends Report named customer centricity one of the significant themes for the P&C industry in the coming months. “Inflation is probably the key driving factor in terms of how much premium increase customers can afford as we go into 2023,” said Saurabh Kulkarni, vice […]